As webmasters or bloggers, there are always questions by users that need answers and there is a simple Premium WordPress plugin to simplify that task and display the details very elegantly for all to view.
Description:
The Premium WordPress FAQs plugin gives you the ability to easily embed frequently asked questions in an organized manner into your WordPress website.
Website Details:
The FAQs plugin is developed by Tribulant Software and they have developed a few other WordPress plugins as well. It is run by Antonie Potgieter who is a wonderful and easy person to communicate with. You can read up more about Tribulant for additional information.
1. Basic Installation Details:
- Download the WordPress FAQs plugin from the downloads management section in a ZIP archive (you may need to login to your Tribulant Software account in order to access your download)
- Extract the ZIP archive named wp-faq.zip in order to be presented with a single folder named wp-faq
- Upload the wp-faq folder to the wp-content/plugins/ directory of your WordPress installation. If you are upgrading, overwrite all existing plugin files from an older version
- Access the ‘Plugins’ panel in your WordPress Dashboard once logged in as administrator
- Activate the FAQs plugin if it isn’t already active.
- Access the ‘FAQs’ administration menu item and the submenus to manage the FAQs
2. FAQ Menu Basics:
Once the FAQ plugin is installed, it will create a menu whereby one can navigate the settings. The menu consists of a few links and they are:
- Overview
- Groups
- Questions
- Configuration
- Support and Help
I feel the plugin developers have done a great job in adding the menu and have not over done it by adding to many links. It’s simple and straight forward to understand for any kind of user.
2.1 Menu – Overview
This displays the total number of groups and questions that have been created. This is a great feature to have as it shows you the basic count of details.
2.2 Menu – Groups
You can have questions that form part of different groups to make it easier to identify and relate to. This is extremely helpful if one has many different questions that relate to different sections or groups.
- Title: the group title to be used and shown on your website
- Search Box: one can decide to either enable or disable the search functionality
- Ask Box: you can decide to either have the functionality whereby users can submit questions
- Active Status: the admin can either make the group and questions in that group to be active or not. If not active, then the group will not be displayed
- Keywords/Tags: I think this option is a must and will enhanced the search functionality to better find what you are looking for
- Save WordPress Post/Page: this is an awesome feature to have as it will automatically create a post or page if selected. This helps beginner users.
2.3 Menu – Questions
This is where you will enter the question details and answer. One also has the option to select which group the question belongs to and if the question is active or not.
The plugin developers have really done an awesome job in making the questions page look similar to when a user creates a page or post for their website.
This will surely make the user feel confident as they already know the format and procedure.
2.4 Menu – Configuration
This is where the basic settings are set up and this can be altered at any time. I feel the developers have done a great job in what settings can be changed and what is available to the admin.
- User Level Access: here you have the option of who can use the FAQ plugin. This helps as then you can select administrators to only be able to access it
- Permission to Ask Questions: who is able to ask questions can either be set to registered users or all users
- Admin Notifications: this is used to send the admin an email when a question is asked. I find this option to be important as one does not login every day to check details and this will notify the admin that an action is required
- Admin Email: here you can enter the admin’s email address or even just an email address. You also have the option of entering multiple email addresses if need be
- Admin Actions on Front: this is purely for the admin’s use and simplifies the editing and deleting of questions and answers from the front end.
- Search Context: when the search functionality is used, it can either be set to search only the questions or the questions and answers. Although it would be obvious to me that one would like to search both the questions and answers, others could have different views.
- Use Captcha for Questions: this is a rather cool feature, but others might disagree. You are required to install the ‘Really Simple Captcha plugin’ if this option is selected.
2.5 Menu – Support and Help
The support page is rather plain and simple and has 3 links namely:
- a link back to the product page
- a link to documentation
- and a link to submit a ticket
The ticket system in place is easy to use and the response time is super quick, support and help are just a few clicks away.
3. Cost of Premium Plugin
Well, one would normally think that the cost of a premium theme would be high, but this is not the case with WordPress FAQs plugin. They currently offer 2 types of licenses for the plugin and they are:
- Single license: this is what many users would opt for and the price is really low and any one can afford it. The price is currently standing at $19.99, I told you it was low.
- Unlimited license: this can also be known to others as a developers license. This price is currently standing at $99.95 which is not a lot if you ask me. This means you will be able to install the plugin on unlimited client websites.
4. Example
I have created my own Serradinho FAQ page whereby you can see the plugin in action. I have just entered a few FAQ’s, but it will continue to increase with time. I have created a few groups with questions and answers.
Final Thought
As many websites need some kind of way of displaying questions and answers, this Premium WordPress FAQs plugin is surely the easiest to setup and get going and will simplify your life.
So, do you have system in place for questions and answers to be displayed on your website? What do you think of the plugin? Would you opt to buy it? Do you think it will work with unlimited hosting?
I am the proud owner of Serradinho.com and have made this my second home. I'm into blogging, downloads, WordPress, meeting and helping others, etc. Basically the internet in general :) Serradinho Web Services is my own company whereby I offer my services to clients. This ranges from web design, website upgrades, theme customizations, support, premium WordPress plugins and many more .....
View all posts by George Serradinho, there might be other posts that interest you.
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I wish I could see a demo of the plugin but still it seems to be quite a good plugin from whatever I read. Thanks a lot for sharing.
@SQL Training – I’m using it on my blog and you can go view my FAQ’s page to see it in action.
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